Terms of Service

Effective Date: September 4, 2026

Welcome to EdgePoint Global, a business operated by Edge Point Consulting Group LLC ("EdgePoint Global," "EdgePoint," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of edgepointeglobal.com and describe the general terms applicable to our website, communications, and services.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. Our Services

EdgePoint Global provides global staffing, offshore talent placement, staff augmentation, recruitment, onboarding, and related workforce-support services.

Our services may include:

• Executive and administrative staffing

• Back-office and BPO staffing

• Customer experience and customer support staffing

• Technical and IT staffing

• Candidate sourcing and screening

• Talent placement

• Staff onboarding

• Workforce administration

• HR and payroll support

• Benefits administration where applicable

• Quality-assurance and performance support

• Other staffing and workforce solutions agreed upon with a client

Specific services, staffing arrangements, fees, responsibilities, and other engagement terms may be governed by a separate written agreement between EdgePoint Global and the applicable client.

2. Website Information

The information presented on our website is provided for general informational and business purposes.

Although we make reasonable efforts to keep information accurate and current, we do not guarantee that all website content will always be complete, accurate, current, or error-free.

Website content should not be interpreted as a guarantee of employment, placement, staffing results, cost savings, business performance, or any particular outcome.

3. Staffing and Placement

EdgePoint Global may source, screen, and present candidates based on the requirements communicated by a client.

The client is responsible for making its own hiring and candidate-selection decisions unless otherwise agreed in writing.

The availability, qualifications, performance, and continued engagement of individual personnel may vary.

Any statements regarding talent quality, deployment timelines, operational savings, or staffing outcomes are general representations and are not guarantees of a specific result.

4. Client Responsibilities

Clients using EdgePoint Global's services are responsible for providing accurate and complete information regarding their staffing requirements, workplace expectations, systems, policies, and applicable requirements.

Clients are also responsible for:

• Providing appropriate instructions and resources

• Maintaining accurate information

• Providing necessary system access where applicable

• Maintaining appropriate security controls

• Using personnel and services in compliance with applicable laws

• Protecting confidential information

• Promptly notifying EdgePoint Global of material concerns or security incidents

Clients must not request or instruct EdgePoint personnel to engage in unlawful, fraudulent, abusive, discriminatory, or otherwise prohibited activities.

5. Candidate Responsibilities

Candidates and personnel introduced to or engaged through EdgePoint Global are expected to provide accurate information regarding their qualifications, experience, availability, and professional background.

Candidates must not knowingly provide false, misleading, fraudulent, or materially incomplete information.

Personnel must also follow applicable client policies, confidentiality requirements, security procedures, and lawful instructions while performing assigned work.

6. Confidentiality and Data Protection

EdgePoint Global recognizes that staffing relationships may involve confidential business information, customer information, proprietary materials, credentials, systems, and other sensitive information.

Personnel and applicable parties may be required to enter into confidentiality or non-disclosure agreements.

Users of our services agree to handle confidential information appropriately and to avoid unauthorized disclosure, access, copying, use, or distribution.

Where applicable, additional confidentiality, security, data-processing, or non-disclosure obligations may be established through a separate written agreement.

7. Acceptable Use

You agree not to use our website or services to:

• Violate any applicable law or regulation

• Commit fraud or facilitate unlawful activity

• Misrepresent your identity or affiliation

• Submit false or misleading information

• Attempt to gain unauthorized access to systems

• Introduce malicious software or harmful code

• Interfere with the operation or security of the website

• Scrape, copy, reproduce, or exploit website content without authorization

• Infringe intellectual-property rights

• Harass, threaten, or abuse our employees, contractors, candidates, clients, or other users

• Use EdgePoint services for discriminatory or unlawful employment practices

• Attempt to circumvent contractual staffing or placement arrangements

We reserve the right to suspend or restrict access when we reasonably believe these Terms have been violated.

8. Intellectual Property

Unless otherwise stated, the website and its contents, including text, branding, logos, graphics, design elements, images, layout, and other materials, are owned by or licensed to EdgePoint Global or Edge Point Consulting Group LLC.

You may view and use website content for legitimate personal or business evaluation purposes.

You may not reproduce, distribute, modify, republish, sell, create derivative works from, or commercially exploit website content without prior written permission.

9. Third-Party Services

EdgePoint Global may use or integrate third-party platforms and services to support communications, scheduling, CRM, staffing, payment processing, hosting, analytics, or other business functions.

Third-party services may be governed by their own terms and privacy policies.

EdgePoint Global is not responsible for the independent acts, omissions, availability, or policies of third-party providers except to the extent required by applicable law or expressly agreed in writing.

10. Fees and Commercial Agreements

Fees, staffing rates, payment schedules, replacement policies, termination requirements, service levels, and other commercial terms may be established in a separate proposal, service agreement, statement of work, or other written agreement.

If a written agreement conflicts with these website Terms regarding the specific services purchased, the written agreement will control to the extent of the conflict.

11. No Guarantee of Results

EdgePoint Global strives to provide qualified talent and effective staffing solutions; however, we do not guarantee:

• A particular business outcome

• A specific return on investment

• A particular level of cost savings

• Successful placement of every candidate

• Continued availability of any individual candidate

• Specific employee performance

• Uninterrupted staffing availability

• That every staffing requirement will be fulfilled within a particular timeframe

Any estimated savings, deployment timelines, or performance metrics displayed on the website are general business estimates and should not be treated as guaranteed results.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and general website content are provided on an "as is" and "as available" basis.

EdgePoint Global does not warrant that:

• The website will always be available

• The website will be error-free

• Website content will always be complete or current

• The website will be free from viruses or harmful components

• The website will satisfy every user's particular requirements

Nothing in these Terms excludes a warranty or legal right that cannot lawfully be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, EdgePoint Global and Edge Point Consulting Group LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or services, including loss of profits, revenue, business opportunities, data, or goodwill.

Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.

Any additional limitations of liability applicable to a specific client relationship may be established in the applicable written service agreement.

14. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless EdgePoint Global, Edge Point Consulting Group LLC, and their respective officers, employees, contractors, and representatives from claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms

• Your unlawful use of the website or services

• Your violation of another person's rights

• Information you knowingly provide that is false or misleading

• Your misuse of confidential or proprietary information

This provision does not require indemnification for matters caused by EdgePoint Global's own unlawful conduct or other circumstances where indemnification cannot legally be required.

15. Suspension and Termination

We may suspend or terminate access to the website or certain services if we reasonably believe that:

• These Terms have been violated

• The website or services are being misused

• Fraudulent or unlawful activity is occurring

• A security risk exists

• Suspension is necessary to protect our users, clients, candidates, systems, or business

Termination of website access does not automatically terminate obligations contained in separate written agreements.

16. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Edge Point Consulting Group LLC, without regard to conflict-of-law principles, unless a separate written agreement provides otherwise.

Any dispute-resolution requirements contained in a separate client or service agreement will control for that particular business relationship.

17. Changes to These Terms

We may update these Terms periodically.

When changes are made, we will update the Effective Date displayed at the top of this page.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

19. Entire Agreement

These Terms constitute the general terms governing your use of the EdgePoint Global website.

Additional written agreements, proposals, statements of work, staffing agreements, confidentiality agreements, or other contractual documents may contain additional terms applicable to specific services or relationships.

In the event of a conflict, the applicable written agreement will control.

20. Contact Us

If you have questions regarding these Terms or EdgePoint Global's services, please contact:

Edge Point Consulting Group LLC
EdgePoint Global
Email: info@edgepointconsulting.com
Website: edgepointeglobal.com

Last Updated: September 4, 2026